Frequently Asked Questions
Everything you need to know about shopping with Magma Products.
What is the standard shipping timeframe?
All domestic orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn apparel with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How can I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart, as our cuts range from slim-fit to oversized styles.
What payment methods do you accept?
Magma Products accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes, and we vet all our manufacturing partners for fair labor practices.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to follow your package's progress in real-time.